Location
Industry
Miami Beach, FL
Marketing, Investigations
Open to
Full-time, Contract
Travel
Up to 100%
Marketing Guru
Global Traveler
Investigator of the Year, 2020
MARKETING PROFESSIONAL & INVESTIGATOR
Ramragi "Sherry" Beharry
What I Do
01
MARKETING
02
CLIENT COMMUNICATION
03
INVESTIGATIONS
04
CONSULTING
SUMMARY
A talented professional whose career is dedicated to communicating with people, analyzing situations, and solving problems, I have an extensive background in the field investigations and marketing space. In 2020, I received the Investigator of the Year award for the State of Florida. This is due to expertise focused on investigation, conflict de-escalation, dispute resolution, and communication.
I have invested in my education, holding three degrees: a Masters in organizational management, a Bachelors focused on marketing and an Associates in business administration. I am also a Certified Investigator. I've combined this depth of knowledge with the know-how that comes from experience. I can work with any business or professional to create connections, build business and brand recognition, and help customers grow, do business, and make informed decisions.
I am currently looking to acquire a new role in the marketing field, working with business leaders to improve their marketing capabilities using investigative tactics. I am willing to travel as a part of my new role.
EDUCATION
Certified Investigator
Broward County
Masters - Organizational Management
Phoenix University
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Bachelors - Marketing
Florida International University
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Associates - Business Administration
Miami-Dade Community College
SKILLS
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Marketing
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Research
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Investigations
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Communications
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Promotion
ABILITIES
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Excellent communicator
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Team player
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Multitasker
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Marketing operations
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Advertising strategy
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Client acquisition
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Creative
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Organized
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Critical analysis
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Strong computer skills
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Promotions
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Sales
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New product marketing
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Public relations
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Decision-making
EXPERIENCE
FIELD INVESTIGATOR
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Broward Sheriff's Office, Present
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Conducts investigations for appointed cases or clients
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Collaborates with law enforcement, detectives, and in conjunction with the FBI
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Provides professional intervention and investigation
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Analyzes cases and makes determinations
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Conducts interviews, risk and safety assessments
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Performs diligent searches, makes determinations, provides referrals, and completes reports
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Acts as the Subject Matter Expert, ensuring the highest level of customer service to law enforcement, legal agencies, representatives of the judicial system, service providers, and community leaders.
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Provides customer service support to those involved in each investigation.
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SALES | CLIENT SERVICE REPRESENTATIVE
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Lucent Technologies
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Represented the first point of contact for clients requiring assistance
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Managed inquiries both verbal and written
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Fostered positive client relations
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Supported post-sales client feedback
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Built positive business relationships
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Provided clients with individualized and professional support
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Ensured an excellent client service experience
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Directed complex queries to relevant departments in a timely manner
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Expedited serious issues to management
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ASSISTANT MANAGER
London Contemporary Art
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Facilitated sales and closing procedures
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Conducted market research
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Monitored sales to the cruse ship industry
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Completed related business transactions
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Educated customers on promotions
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Gathered customer insight on events
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SALES | CUSTOMER SERVICE
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Miami Duty Free
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Promoted various products based on sales campaigns
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Sold products utilizing merchandizing strategies
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Provided excellent customer service
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Demonstrated proficiencies in rapidly solving problems
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Prepared inventory and organized the store
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Interacted with people from diverse cultures